clickUP Helpsite

Achievements

What is achievements and open badges?

web Open badges in work and education.

Introduction to achievements in clickUP.

web Achievements Introduction 

How to create and manage achievements in clickUP.

web How to create achievements

youtube2 How to create and manage achievements

Best practice for using achievements in clickUP.

web Best practice

Add a Banner and specify your Course Entry Point

This video shows you how to add a banner to the first entry point of your course.

youtube2 Design your course entry point

Add Lecturer information (contact)

Contacts is a tool where you add profile information about yourself and other staff that is distributed to students. This is a good location to provide information about office hours, phone numbers, and other links to help students find the people who have important roles in the course. Groups of selected contacts can be combined into folders. For example, you could create a folder named Teaching Assistants and assign all TA contacts to that folder.

web Add lecture information (contacts)

Blended Learning Planning Sheet

The table shows teaching components, media or mode of delivery: value added to course and situation analysis. Use the “Blended Learning Planning Sheet” and complete it to reflect your current use of clickUP.

pdf Blended learning planning sheet

Change the Course Language Pack

Language pack preferences are defined at the system level, the course or organization level, and finally at the user level. At the system level, your University defines one language pack as the system default. This is the language pack that appears when no other language pack is specified at the course level or at the user level. At the course level, you can set a language pack and enforce it. Enforcing a language pack means that all users will view the language pack. For example, one possible reason to enforce a language pack's use is for a course teaching that language. If the language pack is not enforced, and a user has a preferred language pack associated with their account, the user’s language pack will override the course language pack. At the user level, individuals may select their preferred language pack, unless a language pack choice has been set to be enforced.

mov Changing the course language pack

webChanging the course language pack

Change the User Language Pack

Language pack preferences are defined at the system level, the course or organization level, and finally at the user level. At the system level, your University defines one language pack as the system default. This is the language pack that appears when no other language pack is specified at the course level or at the user level. At the course level, you can set a language pack and enforce it. Enforcing a language pack means that all users will view the language pack. For example, one possible reason to enforce a language pack's use is for a course teaching that language. If the language pack is not enforced, and a user has a preferred language pack associated with their account, the user’s language pack will override the course language pack. At the user level, individuals may select their preferred language pack, unless a language pack choice has been set to be enforced.

mov Changing the user language pack

 

clickUP Courses list

The Courses tab contains a list of the courses you are enrolled in. You are able to hide, re-order and show courses that you have access to under clickUP Courses. You will use this function when you do not want to see the previous years’ courses on your list. BEFORE you hide the course, ensure that it is closed for students!

web clickUP Courses list

Content Areas

Content Areas are the top-level course areas. They are created and managed on the Course Menu. This documents explain how to plan what the Course Menu will look like.

web Getting started with your Content Area

Control Panel

All course administration is accessed through links in the Control Panel.  This document explains the Superior and the different options available to users.

PLEASE NOTE that only the following roles can access this area: instructor, teaching assistant, grader, course builder and system administrator.

pdf Control Panel

Copy a Course

Shows the steps to follow and settings to choose to copy a course from one year to the next.  This process can save a lot of time to get a course ready for the new semester / year.

pdf Copy a course

Course Structures

Course structures are different sets of predefined course materials such as Course Menu links, Instructions, and content Examples that you can add to your course when starting to design and plan its layout, that speeds up the process.

web Course Structures

pdf Course Structures

Date Management

Date Management is a new tool in Blackboard Learn that allows instructors to have the system automatically "shift" content and tool dates in a course in a highly efficient way.

youtube2 Date management 

***** Date Management in clickUP: Control Panel/Course Tools/ Date Management *****

“After you have copied a course, speed up the transition of old dates to new ones relevant for the new course using Date Management. From Date Management you can adjust availability dates, due dates, and adaptive release dates within a course. You can choose to update the dates automatically or manually from one convenient location. ”

References
Northeastern University. Blackboard Upgrade to Service Pack 14 (SP14). [Published December 2013; Cited 2014 June 27].  Available from: http://www.northeastern.edu/infoservices/?p=11941

 date management

Direct Login to clickUP

It sometimes happen that the UP portal is unavailable. This document will show you how to log in directly to clickUP.

pdf Log directly into clickUP when the UP portal is down

E-mail address setup for clickUP notifications

This document shows you where to see which email adress is used for clickUP notifications and email.

pdf E-mail notifications

Editor

This video & document explain how to use the Content Editor.

web Content editor

pdf Content editor

Export / archive a course

The export course feature creates a package of the course content that you can import and use to teach another course with the same content. Unlike the archive course feature, the export course feature does not include any user interactions with the course—it only includes the content and the tools. The archive course feature creates a permanent record of a course including all the content and user interactions. Archived courses are saved as ZIP files. Archiving a course does not delete it from the system.

web Export / archive a course

pdf Export / archive a course

 

Get Help from Blackboard Helpsite

This web page shows you how to use the Blackboard helpsite to help yourself.

web Getting Help

Global Navigation

This video explains the global navigation found every in clickUP. It gives you a personalised view of your learning environment, shows you how to access your global navigation tool, navigate the user menu, and navigate My Blackboard.

mov Global Navigation

Latex software in clickUP

If you are using Latex software to produce mathematicle expressions or functions, you can also display the in clickUP.  This document will explain how.

pdf Latex software

Login as Student

An instructor often needs to view a clickUP course as a student to test what students will/ will not see. The Edit Off mode unfortunately only displays how content will be displayed. If you want to see how a test, assignment etc. will display to students, you have to follow the instructions in this document.

pdf Create demo student and login as student

Make Tools Available to Students

This video explains how to switch tools on and off for students.

mov Making Tools Available to Students

Make Tools Available to Students

This video explains how to switch tools on and off for students.

mov Making Tools Available to Students

Math Editor

This document explains the new formulas available with the Math Editor function available on the Content editor (anywhere where you see a text box where you can add text).

web Math editor

pdf Math editor

Module Page

This document explains the different possibilities of a module page. Modules are items that include content, links or tools that can be added to personalise a page.

web Add modules to a Module Page

pdf Add modules to a Module Page

pdf How to create a Module Page

This video will show you how to add and remove modules from your home page as well as how to rename your home page.

mov Editing the home page

My Blackboard Profile

The Blackboard Profile in clickUP gives you an identity in the learning environment and enables you to learn more about your academic network. Your profile will be displayed in all the Tools where your name will be displayed, e.g. Discussions, Blogs, Roster, etc. Take note: You have to change your Profile Settings. The profile could be set to Private, Visible to your school only (i.e. all other students studying at the University of Pretoria) OR public - to all institutions world wide who uses Blackboard.

web My Blackboard profile

youtube2 My Blackboard profile

Notifications Dashboard

The Notifications Dashboard contains four basic modules that give information to users based on their enrollment and their role in the system. Users with multiple enrollments will receive information in modules for all their classes and organizations. Users with multiple roles will receive information in modules for all their roles. Users can navigate to individual items to take action.

web About the notifications dashboard

This page shows you how to edit the notification settings, create due date reminders, decide on the duration of the notification, and choose the notification types you will receive.

web Notification dashboard settings

This page provides a very short summary and comparison between the differences of what instructors and students see in the Notification Dashboard.

pdf Notification fact sheet

Open a clickUP Course for Students

The instructor has to open a course to students to gain access. At the end of semester / year, the instructor has to close the course again, to prevent students from seeing more than one year's modules. This document provides you with the necessary steps to follow.

pdf Opening and closing a clickUP course for students

Permit and Restrict Guest and Observer Access

The instructor of a course can control whether or not guest roles have access to your course. To create the  guest accounts contactesupport

Guests in a course can include guest lecturers, potential students, or other users who are not directly participating in your course.

mov Guest and Observer Access

Personalise My clickUP

This tutorial shows you how to personalise your clickUP environment. For instance how to change the colour scheme of your course.

mov Personalising My clickUP

Plan your menus - tips

This document contains tips for planning your the structure of your Course Menu.

pdf Planning your menus

Quick Links

This is an innovation that improves BB Learn’s navigation experience for all users, but especially sighted keyboard-only users, through page header and landmark aggregation. This document describes how Quick links work and where you will find this new feauture.

pdf Quick links

Request Access to a Module

This document provides information on how to gain access as an instructor to the courses you wish to use on clickUP. You have to request access to each module you want to teach every semester.

web Request access to a clickUP module

Roles in clickUP

This document explains how course roles controls access to the content and tools within a course.  Each user is assigned a role for each course in which they participate.

pdf Roles in clickUP

Social Learning Tools

socialprofiles The Blackboard Profile in clickUP (click on your Name in the top right corner) gives you an identity in the learning environment and enables you to learn more about your academic network. Your profile will be displayed in all the Tools where your name will be displayed, e.g. Discussions, Blogs, Roster, etc. Take note: You have to change your Profile Settings. The profile could be set to Private, Visible to your Institution only - RECOMMENDED (i.e. all other students studying at the University of Pretoria) OR public - to all institutions world wide who uses Blackboard. Please read these guidelines. Spaces may support your social learning needs. Please use other social media if you have non learning specific social needs!

pdf clickUP now includes social learning tools

youtube2 Social Learning Tools

The 5 Steps in clickUP

Tips for planning your Course Menu and a visual representation.

pdf 5 steps in being successful using the clickUP system

pdf 5 Steps in clickUP - a visual representation:  Please click on the different steps in the document to link to that content in the clickUP system

Tool Availability

You can select which tools are available in your course and which users have access to them. For example, if you will not use the course messages tool, make it unavailable. No one can see it or access it, including you, until you make it available again. On the Tool Availability page, available tools are listed alphabetically.

 

web Turning tool availability on and off

mov Turning tool availability on and off

 

Tool Availability

You can select which tools are available in your course and which users have access to them. For example, if you will not use the course messages tool, make it unavailable. No one can see it or access it, including you, until you make it available again. On the Tool Availability page, available tools are listed alphabetically.

 

web Turning tool availability on and off

mov Turning tool availability on and off

 


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