It is recommended that you use only the latest versions of either

  • Google Chrome

  • Mozilla Firefox

  • Safari. 

Support for any other browser i.e. Internet Explorer will not be provided by the University of Pretoria.


Browser Compatibility Check

 Click here to test if your browser is supported.


 Download latest versions

                                   

Google Chrome                    Mozilla Firefox

Allow Popup Blockers

Chrome: https://support.google.com/chrome/answer/95472?co=GENIE.Platform%3DDesktop&hl=en

Mozilla: https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting#w_pop-up-blocker-settings 

The URL to include in the settings to allow clickUP popups: https://clickup.up.ac.za 

Clear Google History & Cache

  1. Use Google Chrome to log on to ClickUP
  2. In the same line as the clickUP URL at the top of the page, click on the three dots on the right



  3. Go down to Settings
  4. Type in “cache” in the search settings and click on the magnifying glass



  5. From the drop-down list, click on Clear browsing data



  6. On the Clear browsing data page select Advanced
  7. Select the settings as indicated below and then click Clear data.

 

 

 

 

 

 

 

 

 

Read more on the support for web browsers on the BlackBoard website.